H e x q o d e   F i n a n c e
Hexqode Finance
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Faq's

Faq's

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  • 01What documents are required for KYC?

    You'll need a government-issued ID (e.g., passport, driver's license) and proof of address (e.g., utility bill, bank statement).

  • 02How long does the verification process take?

    Verification usually takes just a few minutes. You'll receive a notification once your account is verified.

  • 03Can I access my account from any device?

    Yes! Our online banking platform is accessible from both desktop and mobile devices, so you can manage your account anytime, anywhere.

  • 04Is my account information secure?

    Absolutely! We use the latest encryption technology to protect your personal and financial information.

  • 05What types of accounts do you offer?

    We offer a wide range of accounts including savings, checking, investment, and business accounts tailored to your needs.

  • 06How can I reset my online banking password?

    You can reset your password by clicking on "Forgot Password" on the login page and following the verification steps.

  • 07Are there any hidden fees?

    No, we believe in transparent pricing. All fees are clearly disclosed during account opening and in your account agreement.

  • 08How do I contact customer support?

    You can reach our customer support team 24/7 through live chat, email, or our toll-free number listed on the contact page.